Exodus Moving and Storage, Inc. BBB Business Review

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Protect yourself with a few simple steps.

Ask for references. It is important to not only request references but to take a few minutes to follow up on them.

Avoid Internet Brokers.

Preliminary online shopping for a mover is a good idea but it is important to avoid internet-sourced, virtual companies with no address or licensing information. Internet brokers are usually anonymous and can disappear quickly if there is a dispute or dilemma.

Beware of low ball moving quotes.

If it seems too good to be true, it probably is. Dishonest moving companies are well known for holding goods hostage on the truck until they collect “additional fees” from you.

Avoid Subcontractors.

Make sure the company you choose will not subcontract out your move. Clarify that the mover who gave you the estimate will be the same mover who shows up on moving day.

Ask about employees.

Many moving companies hire day laborers instead of maintaining an accountable relationship with trained employees. Inquire about temporary hires, drug tests and background checks for staff.  Your goods deserve to be handled by skilled personnel who are proud of their jobs and their company.

Adequately insure your goods.

Most moving companies offer separate valuation options to cover your belongings in addition to common insurance required by law. If the mover claims your goods are covered by their insurance and offers no other options, it can be a good indication of a scam.

Did you know...?

How Does Moving Valuation Work?

There are three levels of valuation. The basic plan is typically called “Release Rate Liability” and will pay you a certain amount of money per pound or a fraction of what your item's value is.

You can also get “Full-Value Coverage” which means that, if your belongings are lost or damaged, will be repaired, replaced with items, or get a cash settlement.
Lastly, you will be able to mark your items on a “High-Value Inventory'' list. All items that come in at over $100 per pound must be on this list. This can be anything from jewelry to art to antiques and more.

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