Posts Tagged ‘customer service’

Hiring The Best Moving Companies Comes With Perks

When making the big decision to move, hiring one of the best moving companies to come in and help get you from your old place to your new place could be one of the best decisions you make in a very long time. The best moving companies are all full service moving which means that they come in and help you move your things into the truck, and then help you get your stuff out of the truck and into the correct rooms that it belongs in. Any full service moving company though can do this for you. It takes true dedication to the art of moving to provide you with great service at the same time.

 

This is what separates the great companies from the good companies. The good companies will help you get into your new place with all of your stuff in the correct position. You won’t however know who the people are who helped you, nor is it likely that the experience will be anything all that spectacular. Great moving companies on the other hand have an air of confidence about them that makes you want to know more about the people who are helping you. It’s not every single day that you move so the experience should be a memorable one. Something that you’re member a long time down the road, hopefully for the better. A great moving company will ensure that you have the smoothest move you’ve ever had and help to create that experience that comes along with moving.

 

So, before you hire just any old moving company, do a little bit of research and find the best companies. What people say about the company is rather important and can give your insight into how well they perform. Do that research, and you will not be disappointed with the outcome of your move. After all, it’s the job of any moving company to do exactly that, move. Without that experience and dedication to the move, it’s less likely that you’ll have a memorable experience.

Repeat Customers- The Secret to Exodus Success

There is a reason we receive glowing recommendations from our customers over and over again. Not only do we care more about the little things during your move but we work harder to ensure that everything goes smoothly. Nobody likes moving. Regardless of the reason for the relocation, it is almost always a stress ridden process. But at Exodus, we take great pride in being the ones you can depend on from start to finish.

Complete Estimates

When we send someone to your home to do an estimate, we send a trained professional. A person with the right amount of experience knows what to look for, the right questions to ask and the kinds of things that should be considered. Every move is different which is why we focus on customized quotes that are comprehensive, personal and surprise free.

Teamwork & Positive Attitude

In the moving industry, it is common for large companies to outsource labor. This can help them to manage costs but can have an extremely negative effect on quality. Because our employees are on staff, we know them well. This creates accountability that is virtually unequalled in other moving and storage companies. They are trained by us and they know how to work together. We operate our business as a family and in turn our employees work together to make your move easier. We support them so that they can support you. And because we provide a happy place to work we find that the positive attitude spreads.

Work Ethic

Our hiring process is rigorous. We consider the background and future goals of every employee we select to represent us. Often, we hire ex-military because of their capacity for hard work. But as a general rule, we maintain extremely high standards when it comes to finding people that share our belief that hard work is a) important and b) should be rewarded. We believe in reciprocity and we employ those who think that any job worth doing should be done right.

The following is an excerpt from one of our latest “How Did We Do” Surveys:

Date of Move: May 23rd, 2011

Moving Crew: Javier, Donny & Richard

Client Name: Debbie

On a scale of 1-10 how would you rate the following?

Estimator 10

Office Staff 10

Overall Cost/Value 10

Moving Crew:

Friendly/Pleasant 10

Work Ethic Efficient 10

Overall Impression 10

Please Write any Comments or Suggestions:

We were very impressed with their attitude, very hardworking and great teamwork…Excellent Company!!!

 

Would you recommend to others? YES May we use you as a reference? YES

Tis The Season to Come Together

At Exodus what matters most to us YOU! When we say YOU we really do mean you. You don’t have to be someone needing assistance in moving or help acquiring a storage unity, you are important to us because we are all a part of the same community.

We value our community in Northern Colorado more than a lot of moving companies you will find. Here at Exodus, we make the public our top priority in doing business. We also work hard to build and maintain a reputation that is admirable for the Northern Colorado community and we hope to live up to all the expectations that we have set for ourselves.

We also support locally owned businesses and events that are taking place in Northern Colorado and will do our best to help you out. Let us know how we can help spread the word about your business, organization, and charity by following us on Twitter @ExodusMoving.

Exodus often contributes to non-profit organizations by donating our white glove moving services. Now more than ever, we encourage you this Holiday Season to give back to your community. Wherever you are, whatever you do, you can help someone or something in such a small way that makes such a big difference!

Let’s put it this way, you scratch our back and we’ll scratch yours. Let’s work hand in hand this Holiday Season and even ring in the year 2010 by supporting local businesses, organization, charities.

“We can begin by doing small things at the local level, like planting community gardens or looking out for neighbors. That is how change takes place in living systems, not from above but from within, from many local actions occurring simultaneously”

Grace Lee Boggs

Valuing Feedback

After every move Exodus Moving & Storage completes, we will request your input about your moving experience with us. Continuous improvement is the hallmark of our success as a company and we are always anxious to get your feedback on how well we did our moving job.

Competitive and Accurate Estimates

The Cost of relocation is either based on weight or number of men and trucks needed as well as distance traveling. At no charge to you, one of our experienced and courteous Move Coordinators will review their move in great detail and provide you with an accurate move quote. Our Move Coordinator will also confirm requested pick-up and delivery dates.

Call Today

Have more questions about our employee relocation service?

We are happy to help! Please feel free to reach out.

Fort Collins

120 NE. Frontage Rd Ste. D
Fort Collins, CO 80524
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm

Littleton

6229 S. Santa Fe Dr
Littleton, CO 80120
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm