Terminology Tuesday!

Terminology Tuesday!

Depending on the move, the specifics and details can get confusing. That’s why we created Terminology Tuesdays where each week we will go over five moving terms that will help you have a better understanding of your moving process. Be sure to check out our archives, we’ll be doing this each week. Enjoy!

Agent – an affiliated moving company authorized to act on behalf of the van line. The agent may handle the booking, origin, hauling and/or destination services.

Booking Agent – accepts the order for the customer’s move and registers it with the van line. The booking agent may or may not be the origin or destination agent.

Origin agent – the agent designated in the origin area to be available for preliminary readying of the shipment before movement and/or to provide information regarding the customer’s move. 

Cash on Delivery (COD) – shipments where the customer pays the moving charges at the time of delivery. For COD shipments, payment is required in cash or by traveler’s check, money order or cashier’s check. If a credit card is used, it must be arranged with the booking agent because authorization is required prior to loading. In most cases, personal checks are not accepted.

Method of Payment – payment must be in the form of cash, money order, a bank cashier’s check, traveler’s or a credit card. Credit card payment must be pre-approved prior to loading. In some cases, personal checks are not accepted.

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Valuing Feedback

After every move Exodus Moving & Storage completes, we will request your input about your moving experience with us. Continuous improvement is the hallmark of our success as a company and we are always anxious to get your feedback on how well we did our moving job.

Competitive and Accurate Estimates

The Cost of relocation is either based on weight or number of men and trucks needed as well as distance traveling. At no charge to you, one of our experienced and courteous Move Coordinators will review their move in great detail and provide you with an accurate move quote. Our Move Coordinator will also confirm requested pick-up and delivery dates.

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Fort Collins

120 NE. Frontage Rd Ste. D
Fort Collins, CO 80524
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm

Littleton

6229 S. Santa Fe Dr
Littleton, CO 80120
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm