Unfortunately, no one likes moving. It takes time, energy and effort. It requires the global thinking skills to plan logistics as well as the detailed thinking to ensure that nothing is left behind. One of the most important and often challenging issues when planning your move is selecting a moving company you can trust. Allowing a company to transport your personal and or professional items is no small decision. For this reason we feel it is important to ask questions and do your research. While there are a myriad of factors to consider the following is a list of 5 things to do before selecting your mover.
Find a mover who can handle your kind of move. If you are doing a complex cross country move, don’t select a small company who is not interstate licensed and properly equipped. On the flip side, if you are moving across town, it is better to select a company with local sensibilities to avoid feeling like a number.
Check their paperwork. Verifying that your mover is licensed and regulated will help you to avoid confusion and settle any potential disputes. It is also always positive to take a look at the companies record with the Better Business Bureau.
Get a detailed estimate. Some companies consistently provide “low ball” or cheap estimates in order to bait and switch their clients. Often these nonbinding estimates can forget to include things like packing fees and materials, appliances preparation, and furniture disassembly. Getting a comprehensive and complete estimate is the key to avoiding hidden fees.
Find out their damage ratio. This is the number of damage claims over a given period as compared to a company’s income. The lower ratio, the more careful a company will be with your stuff.
Ask about staff turnover. Solid companies not only keep their customers happy but they are generally nice places to work. If the company has a high employee turnover, there is less of a chance that over the course of planning a move you will be able to build a relationship with someone who can help you from start to finish.