The Hampton Inn & Suites and Exodus Partner Spotlight

In a continuing effort to strengthen our community and support our clients in the process of relocation, we are proud to announce a new Frequent Guest Program established with the Hampton Inn & Suites at Cherry Creek. A discounted rate in this lovely hotel located in the city of Glendale is just one of many extra things we build into our comprehensive moving services.

The following is from an interview we did with Debra Brandt talking about this new partner spotlight between her hotel and Exodus.

Tell us a little bit about YOU and Hampton.

I am the director of sales here at the Glendale/Cherry Creek Property. Karie Green is the sales manager and together we make up the sales team for this location. I have been at this property for about a year and with the Hampton chain for 4 years. Personally, I love the hotel environment. The relationships you make and the rapport you create with frequent guests, I just love working with people in customer service. I also like the brand because it is nationally recognized. We have a very loyal customer base and Hilton does a great job with the HHonors awards program which brings in lots of people. You can tell it’s a great place to work by our low employee turnover. One of our front office managers has been here for 7 years which in the hotel industry is a long time.

What sets your Glendale/Cherry Creek Property apart from other hotels?

We are set apart by two things: amenities and service. We are an all suite property.   This means by enlarge our rooms are more spacious and have more amenities. We have 133 rooms, fitness facilities and board room space for meetings and conferences.

Although we offer many amenities at our hotel, we are what is considered a “limited hotel” because we do not have a restaurant or bar on site. But there are a couple of things that we do offer that are unique, one of which is our complimentary hot breakfast buffet. We provide a variety to choose from including fresh coffee, juice, eggs an assortment of pastries and much more, everyday. We also offer breakfast to-go bags for those who don’t have time in the morning as we want everyone to be able to take advantage of this great service.

We also have what we call a “Suite Shop”, which is a convenience store in our lobby filled with nic nacs such as Advil, toothbrushes , gum, teas, Red Bull and soups. We stock Ben & Jerry’s for those late night cravings and since all the rooms have microwaves and mini-refrigerators, we stock a variety of gourmet microwave dinners. I think this is really great feature because it makes people feel cozy.

These are just some of the amenities that set us apart and help us to take care of large groups. This is also a very popular place for both business travelers and families. But our customer service is what keeps people coming back. We are proud to host lots of repeat customers because we work hard to attentively address their every need.

We also like being on Colorado Blvd with easy access to downtown and the Cherry Creek Mall. We are walking distance to so much! We are right next to Starbucks, Barnes & Noble Bookstore, a Whole Foods Market, several restaurants and other shops. Also, downtown is just 7 minutes away.

How are the Hampton Inn and Suites & Exodus Moving and Storage Connected?

Joel and Ryan met at a Glendale Chamber event and from what I understand, they instantly liked one another. They felt like it could be a good fit to help each other. Joel was looking for a good corporate rate for those who need lodging in transition. He expressed that many of his clients are in between homes for short periods of time while moving and he wanted to be able to offer them a great place to stay at a great price. So we are just beginning this alliance. We believe that good companies should stick together and because we are so focused on taking care of all the details for our clients, Exodus seemed like a good fit. We created a discount rate for all those affiliated with Exodus Moving and Storage. This includes relocating clients, Exodus employees and of course their family members. We want to support anyone connected to Exodus by giving them a fantastic place to stay at a great rate.

Do you have any current events or promotions that you are especially excited about?

Right now we are gearing up for the Microsoft 2011 Convention. All their workshops will take place at the Colorado Convention Center. Because Cherry Creek is so close by, we are completely sold out for that entire week. Other than that, our company is always running great packages and specials. Some of them are very imaginative like the Cherry Creek Shopping Package or the Mile High Package. But in general, right now we are in the midst of “high season” so it’s a great time at the hotel. We always have good people and interesting stuff going on. That’s why it’s such a great place to stay and work.

For more information about the Hampton Inn & Suites at Cherry Creek please visit:

www.hicherrycreek.com

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