Our series of Terminology Tuesday is to help YOU avoid all moving problems by being informed and planning ahead. Unfortunately there are so many scam moving companies who will take advantage of you. We want to make sure you know your Rights and Responsibilities when it comes to you and your precious belongings. To keep you informed, we define moving terms to help you understand the moving lingo so the scam moving companies cannot get away with much. This week we wanted to inform you of resources that will help you learn more about your Rights and Responsibilities.
You can receive a copy of Your Rights and Responsibilities and other helpful consumer information at http://www.protectyourmove.gov
To find out whether a mover is registered with the Federal Motor Carrier Safety Administration visit http://www.protectyoumove.gov
You can obtain information about a mover, broker or freight forwarder’s insurance and process agent by visiting http://www.li-public.fmcsa.dot.gov or by calling (202) 385-2423
To get assistance to determine if a mover has assessed the correct transportation charges call the Surface Transportation Board at (866) 254-1792
To file a complaint against a mover visit http://www.protectyourmove.gov
“The Federal Motor Carrier Safety Administration (FMCSA) develops, maintains and enforces Federal regulations that establish safe operating requirements for commercial vehicle drivers, carriers, vehicles and vehicle equipment. The FMCSA regulates household goods movers and requires them to register with the agency. It’s regulations protect consumers on interstate moves and define the rights and responsibilities of consumers and household goods carriers”