Accessorial (Additional) Services – services such as packing, unpacking, or shuttle service that you request to be performed (or are necessary because of landlord requirements or other special circumstances).
Advanced Charges – charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. The charges for these services are paid for by the mover and added to your bill of lading charges.
Bill of Lading – the receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it.
Binding/Non-Binding Estimate – a binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier’s approximation of the cost based on the estimated weight of the shipment and the accessorial services requested.
High Value Article – items included in a shipment that are valued at more than $100 per pound. These items should be disclosed to the mover to ensure that they are protected accordingly.
Inventory – the detailed descriptive list of your household goods showing the number and condition of each item.
Transportation Charges – charges for the vehicle transportation portion of your move. These charges apply in addition to the additional service charges.
Order for Service – the document authorizing the mover to transport your household goods.
Pickup and Delivery Charges – separate transportation charges applicable for transporting your shipment between the warehouse and your residence.
Shuttle Service – use of a smaller vehicle to provide service to residences that are not accessible to the mover’s normal line haul equipment (large moving vans).
Storage-In-Transit (SIT) – temporary warehouse storage of your shipment pending further transportation; for example, if your new home isn’t quite ready to occupy. Added charges for SIT service and final delivery charges from the warehouse will apply.
Valuation – the degree of “worth” of the shipment. The valuation charge that you are assessed compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges.