Posts Tagged ‘moving terms’

Terminology Tuesday!

Depending on the move, the specifics and details can get confusing. That’s why we created Terminology Tuesdays where each week we will go over five moving terms that will help you have a better understanding of your moving process. Be sure to check out our archives, we’ll be doing this each week. Enjoy!

Binding and Non-Binding Estimate – a binding estimate is an agreement made in advance between the customer and the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier’s approx. of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual weight and tariff provisions in effect on the day of the load. 

Bulky Article – to ensure safe transportation, some articles included in a shipment like big screen TVs, motorcycles, hot tubs, etc., require extra handling and/or blocking. Our tariff provides a schedule of extra charges for such articles.

IRR Surcharge aka Insurance-Related General Increase  –  the carrier’s tariff provides for a percentage adjustment to the transportation charge (and SIT Pickup and Delivery) to aid in the recovery of the increased cost of carrier’s and van operator’s liability insurance expenses. 

Non-Allowables/Prohibited Items – the Carrier will not accept shipment property that will contaminate or damage (i.e., bug infestations, chemicals, propane tanks, etc.) the carrier’s property or the property of other customers, nor will it remove items that would damage the article or the premises like furniture that will not fit through doorways. Further, the carrier will not accept liability for items of a perishable nature like food, wine collections, plants, etc.

Weight Additive – some articles included in a shipment like camper shells, boats, canoes, boat trailers, etc., are comparatively light and occupy space in the van that is not commensurate with their weight. For instance, one might load 4,000 pounds of furniture and cartons in the space taken by a 1,500-pound boat. To compensate for this inequity, our tariff provides a schedule of additional weights for such articles.

Terminology Tuesday!

Terminology Tuesday!

Depending on the move, the specifics and details can get confusing. That’s why we created Terminology Tuesdays where each week we will go over five moving terms that will help you have a better understanding of your moving process. Be sure to check out our archives, we’ll be doing this each week. Enjoy!

Agent – an affiliated moving company authorized to act on behalf of the van line. The agent may handle the booking, origin, hauling and/or destination services.

Booking Agent – accepts the order for the customer’s move and registers it with the van line. The booking agent may or may not be the origin or destination agent.

Origin agent – the agent designated in the origin area to be available for preliminary readying of the shipment before movement and/or to provide information regarding the customer’s move. 

Cash on Delivery (COD) – shipments where the customer pays the moving charges at the time of delivery. For COD shipments, payment is required in cash or by traveler’s check, money order or cashier’s check. If a credit card is used, it must be arranged with the booking agent because authorization is required prior to loading. In most cases, personal checks are not accepted.

Method of Payment – payment must be in the form of cash, money order, a bank cashier’s check, traveler’s or a credit card. Credit card payment must be pre-approved prior to loading. In some cases, personal checks are not accepted.

Valuing Feedback

After every move Exodus Moving & Storage completes, we will request your input about your moving experience with us. Continuous improvement is the hallmark of our success as a company and we are always anxious to get your feedback on how well we did our moving job.

Competitive and Accurate Estimates

The Cost of relocation is either based on weight or number of men and trucks needed as well as distance traveling. At no charge to you, one of our experienced and courteous Move Coordinators will review their move in great detail and provide you with an accurate move quote. Our Move Coordinator will also confirm requested pick-up and delivery dates.

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Fort Collins

120 NE. Frontage Rd Ste. D
Fort Collins, CO 80524
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Sat 8:00am-12:00pm

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6229 S. Santa Fe Dr
Littleton, CO 80120
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