It’s important to be well informed when it comes to trusting any company on a moving estimate. It’s not likely that they’re going to try to pull the wool over your eyes, but just in case it’s better to be safe than sorry. Not every company is as reputable as us. Some moving companies have been known to charge people appalling amounts of money for something that shouldn’t have cost very much. This should not put a dark frame on the industry though. Many people in this industry, like us, are just trying to make a living by helping you move places.
It’s important for you however to realize that being it a savvy consumer is the best kind of consumer. Having the knowledge underneath you and the street smarts to realize that a moving companies quote maybe a little bit high is an extremely handy skill to have. Really it all comes down to basic mathematics. If you have the ability to add and subtract, you can figure out a quote. Plus, all you have to do is do a little bit of research into other companies in the area and find out what they are charging. If their estimates are considerably lower than what you have, then you may want to talk to the company you have hired.
There is one way to avoid this whole thing though. Hire someone who is as reputable as us. Better yet, hire us. We will give you an extremely fair quote that you are more than welcome to talk with us about. We like to know that the people we are working for our very intelligent. We like to discuss the sort of things with you and ensure that you are as happy as we are. Granted, everybody would be happy if everything was free, but there would be no such thing as business. So, don’t expect a free move when you get a quote from anyone, but at least make sure it’s reasonable. Otherwise you could end up paying a lot more money by just not being careful enough to make sure that your quote is acceptable.
Our clients are real people, with real lives,real moving and storage needs and real budgets. At the end of the day, complete satisfaction is our number one goal. For this reason, we offer customized service during every step of the process. It allows the members of our family to be in contact and happily serve the members of yours.
Often, we have occasion to personally visit people’s homes in order to create comprehensive moving estimates. We take their inquiry and their trust very seriously and are careful to show both care and gratitude for their business. Because we intimately understand the built in hassle of moving, at Exodus we strive to go that extra mile to save our customers both hassle and unnecessary charges. The following is an actual email sent from Joel, our Chief Operations officer after he had completed a moving quote for one of our most recent residential customers. It’s just another example of our commitment to personalized communication with every client.
From: Joel Coen
Sent: Wednesday, February 16, 2011
Subject: Your move to Vancouver
Bob and Clarissa,
I want to thank you for allowing me into your home today. Apparently, I liked
it so much I had to accidentally leave my keys behind just to come back and say hi!
Attached you will find my estimate of charges for what it would cost
to move you to Vancouver, WA. The estimate includes the long carry that
would be required to move your items to the semi that would be parked near
the top of your drive way. This was far cheaper than the shuttle charge
that would have originally accompanied your move. The long carry will be far more
efficient as well. I have put a “not to exceed” clause on the contract
where if the weight is lower, you pay less, but if the weight is more, you
would not have to pay any more. Lastly, you have stated that you are
flexible in your time frame for delivery (up to a week) which will result in
a 5% discount if you decide to move forward with us.
It was my sincere pleasure to meet you both today and I look forward
to any questions that you may have about your move. Please feel free to
contact me at any time with ANY question that you may have. I am here to
Thanks again for the opportunity to be your mover.
Exodus Moving and Storage of Denver
Chief Operations Officer