Posts Tagged ‘dot’

Terminology Tuesday!

Bill of Lading – customer’s receipt for goods and contract for transportation. The customer’s signature acknowledges that the household goods can be loaded on the van and released to the carrier.

DOT – Department of Transportation – the federal agency which, through the Surface Transportation Board (STB) and Federal Motor Carrier Safety Administration (FMSCA) within the DOT, governs the interstate transportation industry, including movers of household goods.

Method of Payment – payment must be in the form of cash, traveler’s checks, money order, a bank cashier’s check or a credit card. Credit card payment must be pre-approved prior to loading. Personal checks are not accepted.

Origin & Destination Service Charge – a hundredweight rate that applies based on the weight of the shipment plus any weight additives and location where the shipment is picked up and delivered. The charges compensate the carrier for basic handling and servicing of the shipment; services include: elevator, stair and excessive distance carries, piano and organ flight carries, additional transportation charge (ATC), basic appliance servicing, which means preparation of appliances to make them safe to ship, and on shipments moving transborder between the US and Canada, the import and export service charge.

PBO (packed by owner) – when articles are packed by the customer for moving

Carrier – the moving company providing interstate transportation of household goods under whose Department of Transportation registration the shipment is moved.

Diversion – when a customer changes the destination of their shipment after it is en route, transportation charges shall be calculated from the point of origin, to the point at which the carrier is able to effect the diversion, plus the transportation charge from the diversion point to the new destination point.

Order Number – used to identify the customer’s shipment and appears on the upper right corner of the Order for Service and the Bill of Lading. This number should be used whenever the carrier is contacted.

Overflow – when articles to be shipped are left behind due to insufficient space on the primary van. An additional van(s) is then utilized for transportation and delivery.

Some Things To Look For

How do you know if the mover you hire is using professional move teams?

1. ASK! Are all of your move crew employees of your company? Are they on your payroll?

Unlike other movers who will bring on temporary contract labor, we put workers on our payroll. We know exactly who we have on our team and what their character is.

2. Have the movers been through training programs?

Once hired, our staff receives extensive technical and customer care training as well as a personal orientation by our  CEO, Kris Boesch.

3. What screening process is used for hiring?

Here at Exodus, each employee undergoes a background check, drug testing, an in-depth interview and a reference check.

4. Is the company properly licensed?

We’re nationally certified. We’ve been recognized as a great mover by national organizations, like AMSA, the American Moving & Storage Association, which sets the standard for qualified movers. We’re one of two Colorado moving companies, and just 100 nationally, to be an AMSA “Certified Mover.”

5.  Is the company an accredited Better Business Bureau member?

We’re also approved by the Mountain States Better Business Bureau and are registered with the Department of Transportation. The DOT sees that we’re adequately insured and that we regularly meet transportation safety requirements. Plus we meet the exacting standards of the Public Utilities Commission (PUC). In other words, you needn’t take our word for it: we’re certifiably trustworthy.

We think, actually, we know that we have one of the best moving teams in Colorado. Fort Collins, Longmont, Loveland, Greeley, Windsor …our employees come from all around the Northern Colorado area and care about the neighbors they are moving in and out. Meet the Exodus Moving staff, whose aim is to make your move worry-free!

Valuing Feedback

After every move Exodus Moving & Storage completes, we will request your input about your moving experience with us. Continuous improvement is the hallmark of our success as a company and we are always anxious to get your feedback on how well we did our moving job.

Competitive and Accurate Estimates

The Cost of relocation is either based on weight or number of men and trucks needed as well as distance traveling. At no charge to you, one of our experienced and courteous Move Coordinators will review their move in great detail and provide you with an accurate move quote. Our Move Coordinator will also confirm requested pick-up and delivery dates.

Call Today

Have more questions about our employee relocation service?

We are happy to help! Please feel free to reach out.

Fort Collins

120 NE. Frontage Rd Ste. D
Fort Collins, CO 80524
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm

Littleton

6229 S. Santa Fe Dr
Littleton, CO 80120
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm