Posts Tagged ‘delivery’

Moving, Shipping and Contracts

Accessorial (Additional) Services – services such as packing, unpacking, or shuttle service that you request to be performed (or are necessary because of landlord requirements or other special circumstances).

Advanced Charges – charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. The charges for these services are paid for by the mover and added to your bill of lading charges.

Bill of Lading – the receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it.

Binding/Non-Binding Estimate – a binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier’s approximation of the cost based on the estimated weight of the shipment and the accessorial services requested.

High Value Article – items included in a shipment that are valued at more than $100 per pound. These items should be disclosed to the mover to ensure that they are protected accordingly.

Inventory – the detailed descriptive list of your household goods showing the number and condition of each item.

Transportation Charges – charges for the vehicle transportation portion of your move. These charges apply in addition to the additional service charges.

Order for Service – the document authorizing the mover to transport your household goods.

Pickup and Delivery Charges – separate transportation charges applicable for transporting your shipment between the warehouse and your residence.

Shuttle Service – use of a smaller vehicle to provide service to residences that are not accessible to the mover’s normal line haul equipment (large moving vans).

Storage-In-Transit (SIT) – temporary warehouse storage of your shipment pending further transportation; for example, if your new home isn’t quite ready to occupy. Added charges for SIT service and final delivery charges from the warehouse will apply.

Valuation – the degree of “worth” of the shipment. The valuation charge that you are assessed compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges.

Rights and Responsibilities

To help you out we have provided a list of questions you should ask and know before requesting services from any mover.  These are your Rights and Responsibilities furnished by your mover as required by Federal Law.

  • What is my mover’s normal liability for loss or damage when my mover accepts goods from me?
  • What actions by me limit or reduce my movers normal liability?
  • What are the dangerous or hazardous materials that may limit or reduce my mover’s normal liability?
  • Should my mover have agents?
  • What items must be in my movers advertisements?
  • How does my mover handle complaints and inquiries?
  • Do I have the right to inspect my movers tariffs applicable to my move?
  • Must my mover have an arbitration program?
  • Must my mover inform me about my rights and responsibilities under the Federal Law?
  • What additional information does my mover provide for me?
  • How does my mover collect charges?
  • May my mover collect charges upon delivery?
  • May my mover extend credit to me?
  • May my mover accept charge or credit card for payments?

Valuing Feedback

After every move Exodus Moving & Storage completes, we will request your input about your moving experience with us. Continuous improvement is the hallmark of our success as a company and we are always anxious to get your feedback on how well we did our moving job.

Competitive and Accurate Estimates

The Cost of relocation is either based on weight or number of men and trucks needed as well as distance traveling. At no charge to you, one of our experienced and courteous Move Coordinators will review their move in great detail and provide you with an accurate move quote. Our Move Coordinator will also confirm requested pick-up and delivery dates.

Call Today

Have more questions about our employee relocation service?

We are happy to help! Please feel free to reach out.

Fort Collins

120 NE. Frontage Rd Ste. D
Fort Collins, CO 80524
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm

Littleton

6229 S. Santa Fe Dr
Littleton, CO 80120
M-F 8:00am-5:00pm
Sat 8:00am-12:00pm