Repeat Customers- The Secret to Exodus Success
There is a reason we receive glowing recommendations from our customers over and over again. Not only do we care more about the little things during your move but we work harder to ensure that everything goes smoothly. Nobody likes moving. Regardless of the reason for the relocation, it is almost always a stress ridden process. But at Exodus, we take great pride in being the ones you can depend on from start to finish.
When we send someone to your home to do an estimate, we send a trained professional. A person with the right amount of experience knows what to look for, the right questions to ask and the kinds of things that should be considered. Every move is different which is why we focus on customized quotes that are comprehensive, personal and surprise free.
Teamwork & Positive Attitude
In the moving industry, it is common for large companies to outsource labor. This can help them to manage costs but can have an extremely negative effect on quality. Because our employees are on staff, we know them well. This creates accountability that is virtually unequalled in other moving and storage companies. They are trained by us and they know how to work together. We operate our business as a family and in turn our employees work together to make your move easier. We support them so that they can support you. And because we provide a happy place to work we find that the positive attitude spreads.
Our hiring process is rigorous. We consider the background and future goals of every employee we select to represent us. Often, we hire ex-military because of their capacity for hard work. But as a general rule, we maintain extremely high standards when it comes to finding people that share our belief that hard work is a) important and b) should be rewarded. We believe in reciprocity and we employ those who think that any job worth doing should be done right.
The following is an excerpt from one of our latest “How Did We Do” Surveys:
Date of Move: May 23rd, 2011
Moving Crew: Javier, Donny & Richard
Client Name: Debbie
On a scale of 1-10 how would you rate the following?
Office Staff 10
Overall Cost/Value 10
Work Ethic Efficient 10
Overall Impression 10
Please Write any Comments or Suggestions:
We were very impressed with their attitude, very hardworking and great teamwork…Excellent Company!!!
Would you recommend to others? YES May we use you as a reference? YES
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