Happy Employees = Happy Customers
This week we have been highlighting our latest national recognition for employee satisfaction as a Choose People certified Company. You will find their logo proudly placed next to our other affiliations including the Better Business Bureau. We have seen the value of treating our employees like family since the very beginning and are happy to make our offices a family friendly place where our staff can bring their children and can easily organize both family vacations and work with us to provide time when unexpected events come up. These are just a few of the ways that our management seeks to create a comfortable environment of trust and a feeling of safety within our ranks.
But the main benefit that Exodus receives from our happy employees is their impact with both our customers and our community. The simple truth is that goodwill spreads and happiness and fulfillment generally multiplies itself. We know that taking fantastic care of our staff is a major focus for us every day. And when we receive so many positive customer reviews on a regular basis, it continually confirms that our priorities are in the right place and that the good we represent and uphold is being experienced by those we serve in the field during what is often a very stressful time in their lives. We are proud to deliver peace of mind by way of excellent service through our amazing employees.
The following is an excerpt from one of our latest “How Did We Do” Surveys:
Date of Move: Feb 19th 2011
Moving Crew: Wayne and Jimmy
Client Name: Cheryl
On a scale of 1-10 how would you rate the following?
Estimator 10
Office Staff 10
Overall Cost/Value 10
Moving Crew:
Friendly/Pleasant 10
Work Ethic Efficient 10
Overall Impression 10
Please Write any Comments or Suggestions:
The guys were aware of the need to hurry because of my budget and did a fantastic job!
Would you recommend to others? YES
May we use you as a reference? YES
A Note from a Happy Client
Dear Exodus.
On behalf of the entire board of the Global Village Museum, I would like to thank you for your good service and generosity during our move to a new location on West Mountain. Wayne and Joe were great!
Sincerely,
Ann Keith
Global Village Museum
Executive Board Secretary
