Defining Your Moving Charges

In a continuing effort to empower our customers to make informed decisions when it comes to moving, we would like to continue our highlight on industry terminology.  As we mentioned before, the business of relocation has developed a vocabulary all of its own over time. Without understanding what these words mean it can become increasingly difficult to navigate not only the search for your preferred mover but the contractual process. The following are some of the key terms used to describe the kinds of charges that you may encounter.

ACCESSORIAL CHARGES

An Accessorial Charge is an extra, additional, special or supplemental charge. These charges are associated with services offered by moving companies such as packing or unpacking but can also include Flight Charges and Pickup and Delivery Charges. In general, these are fees associated with extra services that you request. But it is important to pay attention to Accessorial Charges that can become included based on the nature and scope of your move. Paying close attention to the terms in your contract can help you to avoid hidden fees.

LINE HAUL vs. FLIGHT CHARGE

As mentioned in one of our Terminology Tuesday posts, a Line Haul Charge is a term used to describe basic charges for long distance moves calculated by mileage and weight of total shipment. But a Flight Charge is generally calculated in addition to this figure. Flight Charges are additional fees associated with a moving crew relocating your items up and down flights of stairs as this creates a need for extra time and effort on the part of the team. These fees can be avoided if there is an elevator available to the crew that is large enough to transport your belongings.

PICKUP AND DELIVERY CHARGES

Many people may take for granted that they understand what movers mean by Pick up and Delivery Charges. But most often you will find this defined as “Separate transportation charges applicable for transporting your shipment between the storage-in-transit warehouse and your residence.” This cost is generally only a factor if you will be needing to use storage in between moving from one place to another. It is a good idea to read the fine print when it comes to not only a moving companies taking your items to storage and storing them, but also, how much it will cost to move them on to their final and eventual destination.

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Valuing Feedback

After every move Exodus Moving & Storage completes, we will request your input about your moving experience with us. Continuous improvement is the hallmark of our success as a company and we are always anxious to get your feedback on how well we did our moving job.

Competitive and Accurate Estimates

The Cost of relocation is either based on weight or number of men and trucks needed as well as distance traveling. At no charge to you, one of our experienced and courteous Move Coordinators will review their move in great detail and provide you with an accurate move quote. Our Move Coordinator will also confirm requested pick-up and delivery dates.

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Fort Collins

120 NE. Frontage Rd Ste. D
Fort Collins, CO 80524
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Sat 8:00am-12:00pm

Littleton

6229 S. Santa Fe Dr
Littleton, CO 80120
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