Dedication. It’s what we do…
At Exodus, we make moving a household full of goods and memories easy. We will relocate your personal items locally, nationally or internationally with precision and care. Bringing over 75 years of combined industry experience to every move, we are an independent, Colorado-based moving and storage company. We offer more than other residential moving companies. We are happy to customize your move to fit your personal needs and specific schedule.
When you are searching for the right company to fit your residential moving needs, it’s important to understand that not all relocation moving companies are created equally. Knowing what to look for to determine the quality and, ultimately, the reliability of a moving company, can make or break your move.
Here are a few of the most important things to remember while shopping for the best moving company.
Look For Real Employees.
Every member of our staff is a direct employee of Exodus Moving and Storage. We DO NOT use sub-contractors. This is important because your move is not just another outsourced job. It’s an opportunity for our company to show how much we care about our customers, our business and our reputation. Our employees are directly accountable to us because we are directly accountable to YOU. This consistently translates into un-matched customer service.
Ask About Employee Screenings.
Our employees are carefully screened, drug-tested and background checked. As you shop around through residential moving companies, be sure to ask if they use sub-contractors. Industry complaints (damaged goods, hidden fees, low-ball estimates, hostage freight etc.) often stem from outsourced services.
Remember that Independence means Flexibility.
Whether you’re moving a room or a house, we can accommodate your schedule and your needs. We are a locally owned and operated company with small town sensibilities and international capabilities.
Ask About Timetables.
Unlike some other moving companies, we don’t operate under windows of time that could span several hours or even days. We are happy to give you a specific time for pick-up and delivery. We respect your time as valuable and as a result we allow you to plan to the hour, creating less stress on moving day.
Get a Point of Contact.
You will be assigned one contact person who monitors your move from beginning to end. Although it is rare, if there is a problem, we will respond in person and quickly. You won’t play the automated phone game; nor be transferred to numerous departments trying to find the right person to talk to.
Avoid “Too Good To Be True” Pricing.
Beware of discount moving companies that give low quotes with hidden clauses. We don’t play the lowball-estimate-with-surprise-charges game because we understand that ultimately it is a waste of both time and money. We carefully estimate our jobs and stand behind our moving quotes.
Look at Community Reputation.
We want your repeat business and your word-of-mouth advertising. That means we work hard to insure that you are 100% satisfied, every time. Unlike larger, van-line syndicates who operate under the premise they can afford a few dissatisfied customers, at Exodus, one unhappy customer is one too many.
